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Implementing Change Amid a “Perfect Storm” of Changes
In 2012, WellPoint, one of the nation’s largest health benefits companies, serving 67 million people, stood at the center of a “perfect storm” of changes in their markets. A global recession, an aging population of Baby Boomers, and the advent of the Affordable Care Act (Obamacare) presented the com
WellPoint, Inc. Takes the Prize for their Implementation Management Office
We're here at the PMO Symposium in Miami Beach, where we've just had the honor of helping PMI to give out the 2014 PMO of the Year Awards. Here's the winning line-up: 2014 PMO of the Year: WellPoint, Inc. Government Business Division's Implementation Management Office (IMO) Finalists (in alpha o
Building the Process Foundation for EPPM Tools
Rarely do organizations have any of the second level processes in place unless they developed them to work with a prior vendor’s EPPM tool, and the company is simply dropping it in favor of another vendor’s product. That means in most cases that they have to be created as part of the tool implementa
The Process Side of EPPM Tool Implementations
This blog was updated June 2025. While organizational change issues are, in my opinion, the most significant component of an EPPM tool implementation, the process issues are a close second. By process, I mean at two levels: First level process The overall project and portfolio management discipli
Don't Forget to Manage the Organizational Change that EPPM Tools Create
This blog was updated June 2025. Not to sound like a broken record, let me just repeat (and repeat) that organizational change management (OCM) activities should be injected into every EPPM tool implementation. In parallel with the vendor selection process, conduct an organizational change readines