Searching for Best-Practice Examples of Measures ... and Measurement Programs

| by Deborah Bigelow Crawford

In the Measuring Performance workshop that I teach for PMI, I am often asked for specific measures can be used to prove the value of the PMO to executives.  Of course, our own Value Measurement system includes a number of measures of this type, from numbers of projects completed in a certain time frame, to reductions in cycle time, to customer satisfaction measures. But I’m curious if any of our readers have gathered specific project performance measures within their PMOs that have led to other value measures that I could use as examples in my workshops in order to provide more variety to the participants.

Comments?

I'm also interested in how many companies are pursuing establishing a baseline for project management performance. A recent research study by PM College (results forthcoming soon in a new white paper) showed that, even among large, sophisticated companies, linking the value of improved project management to improvements in business metrics (ROI, profitability, time-to-market and the like) is still in its infancy. Have some of our readers advanced further - if not walking, perhaps crawling?