The financial services sector has seen more than its share of disruptive change. Since 2008, many financial services IT divisions have tried to shrink expenses and wait out the storm. But at First Horizon, second runner-up in this year's PMO of the Year Award competition, the arrival of a CIO with a very different vision… Read More »

We had planned to showcase a profile of Verizon Wireless Marketing PMO last Thursday on International Project Management Day, but those plans were ... well, overcome by events. It’s doubtful that anyone on the east coast was reading project management blogs last week, anyway, even if they did have electricity. And the folks at… Read More »

Back from the PMI Global Congress in Vancouver, I thought I'd share a couple insights from my session on "Creating a Transformation-Ready Organization." With the prevalence of major organizational change projects (something I've written about on this blog previously), the role of the change agent in managing these large initiatives has never been… Read More »

Few of the organizations in the PMO of the Year Award competition had as tumultuous a year in 2011 as T-Mobile. In March of 2011, its parent company, Deutsche Telekom, entered into a proposed agreement with AT&T to sell its T-Mobile USA subsidiary, which celebrated its 10th year in the US market this month. This… Read More »

Today and for the next several weeks, we will be profiling each of the PMO of the Year Award semifinalists … and of course, eventually revealing the winner and top three! Today, we look at a relatively young PMO organization that has quickly revolutionized the project and program culture and processes for one large nonprofit… Read More »

Like maturity (see previous post here), capacity doesn’t always come up as a significant factor in Organizational Change Management (OCM) discussions but in my experience it is equally as important. Capacity actually has to be considered from two perspectives: individual and organizational capacity. Neither is typically pliable, easily adaptable and ready for change.… Read More »

Maturity doesn’t always come up as a significant factor in Organizational Change Management (OCM) discussion circles, but in my experience, you ignore it at your peril! I became aware of this issue while setting up Project Management Offices (PMOs) and doing enterprise Project Portfolio Management (PPM) tool implementations for two of the firms… Read More »

Q: Lately many of our corporate discussions have centered on the role of the “transformational resource.” Can you tell us your thoughts about that? What makes a resource “transformational?”Crawford: There are project managers and program managers … and then there are mega program managers. These are the players who have… Read More »